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eHarmony Review: Great Dating Site?

eHarmony Review
About Site
Active Audience 57%
Quality Matches 86%
Popular Age 20-49
Profiles 680 000
Reply Rate 86%
Ease of Use 9
Popularity 9.2
Fraud Very Rarely
Registration Free
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Pros and Cons

  • Extensive and detailed profile and matching system
  • Standard Verification system.
  • The deficient number of fake profiles
  • The signing up process can be lengthier than usual
  • It doesn't accept the LGBT community.
  • A limited number of daily matches

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eHarmony is one of the best sites that stays true to helping straight singles find love. It shows a limited number of potential partners daily so that users can focus on the few list of matches presented by the site. Since it was launched in 2000, eHarmony has grown to a great extent but hasn’t neglected its goal of providing users with their most compatible potential partners. EHarmony is in a league of its own with its state-of-the-art matching algorithm. If you are interested in knowing more about this dating site, here is the eHarmony review that contains all there is to know. Let’s begin!

eHarmony stands out with its unique matching system that employs the 29 dimensions of compatibility that is a product of 15 years of research. While members are mandated to fill the bulky questionnaire, it pays off as this helps users get matches that their personality and character trait. Also, eHarmony limits the number of profiles users see to the one they are compatible with, which helps concentrate on fewer profiles instead of an endless list that could be tiring. EHarmony.com doesn’t use or encourage the slide system of finding matches. Instead, it concentrates on the significant things that can aid long-lasting serious relationships.

eHarmony Review

In How Many Languages Is eHarmony Available?

Although eHarmony is used worldwide, it is only available in English and Spanish.

Who Owns eHarmony?

eHarmony is run by eHarmony Inc., which is owned by Dr. Neil Clark Warren, a clinical psychologist.

Where Is The Physical Location?

eHarmony.com has its corporate office address at Walnut Ave. Pasadena in the United States.

When Was eHarmony Founded?

eHarmony was founded and launched on August 22, 2000, in Los Angeles, USA.

Is eHarmony Used Worldwide?

Yes, eHarmony is present in over 200 countries. With more users being drawn in by the site’s numerous success stories, this number grows by the day.

Special Features

To spice up users’ experience on eHarmony, there are special features provided by eHarmony.com to make communication and other activities exciting and easy to use. While some of these features might be found in other sites, it is no less useful on eHarmony.

eHarmony Review

Add To Favorites

By clicking the star icon found on every member’s profile, you are using the Add Favorite feature. The profiles added to favorites are placed in another section entirely. Although you only get to see your matches on eHarmony, this feature can help cut down the matches’ list to the ones you are interested in.

Send Questions

Don’t know how to start a conversation in eHarmony? This feature is made to help with that. It sends automated questions to your desired member for you to start a conversation. If you also hit a roadblock in a conversation, you can use this feature. Send Questions is available to all users, free and paid, and there is no limit to its usage.

Send A Smile

It was made for the sole purpose of getting you noticed by a match. The Send a smile feature is represented with a small smiley icon beneath the profile picture of each. When clicked on, a smile will be sent to the user’s inbox.

Video Date

As the name alludes, the Video Date feature is an add-on that allows you to make a video call (date) with a match. As opposed to chatting, which can get tiring and boring sometimes, the Video Date allows you to spend time with your partner on a virtual date.

What If?

If you want to see what’s at the other side of your match preference, the What If the feature is the way to go. This enables you to have 30 extra match suggestions that are outside your stipulated choice. This feature, however, is only available for premium members.

Audience Quality

With over 66 million members in about 200 countries globally, eHarmony has a broad and diverse user base. The majority of its users have degrees and stable lifestyles. Out of a large number of users, around 29 million are from the United States. Also, eHarmony.com has an average of 16 million members’ activities every week, making it one of the sites with a high percentage of active users.

Gender distribution is closely proportional, with men only 6% higher than the female counterpart. Since eHarmony’s goal is to provide singles with potential life partners, you should be assured that any match suggestion is someone with this same goal in mind. It is nearly impossible to find a user looking for something casual.

eHarmony Review

Age Distribution

eHarmony is open to anyone from age 18 upwards. However, members within the age of 25 and 34 constituted the majority of members. This is mainly because this is the age bracket for people who wish to get serious and settle down.

Fakes And Scammers

A word-class ID verification process is used on eHarmony.com. This has helped in getting rid of fake profiles and scammers. Nevertheless, it’s best to stay alert and report suspicious users as chances cannot be taken.

Mobile App And Website

eHarmony App

eHarmony has an app available on iOS and android. The app has a straightforward layout, just like the site. It offers convenience for on-the-go users who would want to access eHarmony at any time.

The app also features very little ads, and it makes scrolling through a match or favorite list very easy.

By using the app, you have nothing to lose as it contains the same features as the site, just that they are easier to use and access on the app. Downloading the app doesn’t incur extra cash from you, so profile pictures will still be blurred if you are a free member until you upgrade.

eHarmony Website

Can I Access The App Through My Computer?

No, you cannot use the mobile app on your computer. However, you can access the site through your desktop browser.

Which Browsers Are Compatible With eHarmony?

EHarmony.com supports all kinds of standard browsers, and regardless of the screen size, the site has automatic reorientation to make it fit.

Why Am I Having Trouble Accessing The Site?

This could be because of an error in your internet connection, or the site name is not properly written.

Web Design And Usability

Unlike most dating sites with features jumbled up, the site’s interface is pretty basic and simple. It makes it easy for users of any age to find their way around it.

As the web design isn’t flashy, new users can find their way around it pretty easily, and icons represent the site’s features. Your match suggestions are also well organized in grid form to show the profile picture (which would be blurred for free members).

While the site’s general appearance seems scanty, it gives way for high usability, with straight-to-the-point labels that enable users to navigate through their options easily. The site contains ads that urge you to upgrade your account if you are a free member.

eHarmony Review

Registration Process

Registration on eHarmony can be done in two ways; an email address or using your Facebook account. While using the mail, you will need to provide your gender, name, zip code, and a password. You should note that if you indicate that you are a female, the site automatically assumes that you are searching for a male partner and vice versa. After you have filled this section, you will be redirected to answer the personality tests and questionnaires.

If, on the other hand, you register by connecting your Facebook account to eHarmony.com, you will still have to fill the questionnaire. However, all your details will be automatically filled through your Facebook account. No mail verification is required while signing up.

Can I Hide A Match On eHarmony?

You can hide matches from showing on your match list if you are not interested in seeing their profiles again. This will help limit the number of profiles you will have to check. This, in turn, reduces the number on the list.

What Age Can I Join eHarmony?

Only single individuals that are 18 and above can join eHarmony. Your age will be required to verify if you are of legal age upon signing up.

What Method Of Verification Is Required For My Account?

You can sign up by connecting your Facebook account to eHarmony or through your email address. But no verification is required.

Do I Need To Verify My Email?

Registration on eHarmony.com can be done through an active email address. However, no mail verification is required before using your account.

eHarmony Review

How Is Registration With My Facebook Account Different?

If you register on eHarmony.com using your Facebook account, you will be able to use your Facebook login details for subsequent login. You can also import your profile pictures from your Facebook account. However, registering with your Facebook account doesn’t mean you won’t fill the personality test questionnaire, and your activities on eHarmony.com are kept private from Facebook. No one will know you are on eHarmony.com, or you signed up with your Facebook account.

Can I View The Site Without Signing Up?

Without signing up, there is a limit to what you can do on eHarmony.com. Although you can check out the site, you can’t get matches or communicate with any users.

Profile Set-Up

Unlike most sites where you will be given a chance to fill out your profile yourself, eHarmony seeks to go even deeper by using a good research questionnaire and personality test to get to know you. This accounts for most of the time you will spend during your sign up process. The personality test’s goal is to allow other members to have an idea of what your personality encompasses. The questions here are often situational: you would be questioned as to your reaction or action towards a given situation.

After the personality tests, there is a compatibility quiz. Here questions asked are based on the description you want in the matches eHarmony will show you. Aside from telling how you want your match to be, you can also indicate the body type, nationality, height, religion, and even other physical or mental features you want. When you are through with this, you will be directed to upload a profile picture. You should note that eHarmony doesn’t condone nudes, pictures of kids, and blurry pictures.

Can I Remove Uploaded Pictures In eHarmony?

Yes, by going to your Profile setting, you can delete any picture you have uploaded. Pictures uploaded are always reviewed to ensure its acceptability on the dating site.

How Do I Edit My Username In eHarmony?

By clicking Edit Profile, which can be seen right next to your profile picture, you can change your display name to whatever you like. Save the changes made so it would reflect on the site.

eHarmony Review

Can I Delete My eHarmony Account?

In a situation where you’ve found a partner, eHarmony allows you to delete your profile with few simple steps. After logging into your account, click on the arrow placed very close to your pictures. Select the Data and Setting option. Having done this, you will select the link within “To permanently delete your profile, click here,” seen under the Profile Setting section. You will be redirected to a log in page where you input your login details. After this, your data will be wiped from the system without a means of restoration.

What Happens If I Disable The “Profile Visibility” On eHarmony” Option?

If you want to take a break from eHarmony, the hidden option can come in handy. You can do this by going to the Data and Setting section and clicking on the green slider you see under “Profile Visibility.” By doing this, you will be removed from all match lists of members. However, only those that have added you to their favorite list and those you’ve been in contact with can still view your profile.

Can I Remove Information That I’ve Already Submitted To eHarmony?

If you find out that the information you gave on your profile isn’t necessary or feel like deleting it, you can do this by visiting the profile settings and removing the information.

Because eHarmony will like users to concentrate on the few matches generated by their algorithm, the search options aren’t many.

Is It Possible To See The eHarmony Members I Added To My Favorite List?

Yes, all the profiles you ‘starred’ as your favorite are automatically added to your favorite list. You can check them there.

What Are The Different Options Of eHarmony Search?

Aside from the daily ten matches provided by the site, you can use the What If feature to get 30 more profile suggestions of users that didn’t exactly fit your compatibility result.

To aid your search within these given suggestions, there is a search filter option that you can use to streamline your search. The search options include age, city, and location.

Can You See If Someone Added Me To Their Favorite List On eHarmony If You Are A Free Member?

No, free members can only add other members to their favorite list, but they cannot access those that did the same with their profile. To do this, you will have to upgrade.

eHarmony Review


You can only message members from your match suggestion and What If lists.

How Can You Start Messaging With Someone On eHarmony?

If you are a paid member, you can select the person’s profile and click on the Message option to send a message to the user. You can also start by using the automated question.

How Can I Message Someone?

If you do not know how to start a conversation, eHarmony’s Send Question feature can help send automated questions to your match, and you can carry on with that. While this is a free feature, only paid members can send unlimited messages. Free members can send winks, but can’t reply to anything sent to them.

Can Free Members Send Messages?

No, free members can only send winks and the five questions generated by the eHarmony, but cannot send a message to reply.

Where Can I See All Messages Sent To Me On eHarmony?

Messages can be read at the Message Centre. It contains all your sent and received messages. EHarmony also has a message tracker that alerts you in real-time when a match reads your message.

Does eHarmony Have A Camera Feature?

eHarmony.com doesn’t have a camera add-on. This means that pictures can only be sent to your account through your device or Facebook if it’s linked.

How Can I Filter Who Can Message Me On eHarmony?

The structure of eHarmony is so that only people who are compatible with you can see your profile. On rare occasions, will your profile be suggested at someone’s What If.

Membership Price And Other Payment Methods

Registration on eHarmony is free. By upgrading from a free member to a premium member, you will be given more access to features that will enhance your experience and ultimately increase your chances of getting a partner from the match suggestions.

Free Membership Features

While some members upgrade to access more features, others can decide to use the free features until they find something worth paying for. As a free member, it should be noted that it isn’t much you can do. Aside from registration and profile creation, you can only add people to your favorite list, view members’ profiles, but can’t view their profile pictures. More so, you can send winks and the five automated questions to matches, but cannot send a real message to them. To be factual, there isn’t much to do with free membership.

eHarmony Review

Premium Membership Features

For one, paid users can send messages to as many users they see without restriction; this is different from the five automated questions that free members can use.

Also, premium members can know who added them to their favorite list as well as who viewed them. By having this information, you can better understand who your profile has impressed, thereby giving you more courage to start a conversation with such a user.

There are three types of subscriptions on eHarmony; the lite, Plus, and Extra. The light is the cheapest, and it has limited access to some of the site’s functionality. eHarmony for convenience also offers an amazing way for members to pay. When about to subscribe to any premium package, you will be asked to choose among single, two, or three payment options. As they divide your current subscription into two or three payment schedules for your current and subsequent subscription, these options help. This form of installment payment helps to ease up the process if you are not financially capable of making it at once.

Payment can be made through Credit Card and PayPal only.


  • Duration: 6 Months
  • Costs: 10.98 USD/ Month
  • Total: 65.90 USD


  • Duration: 12 Months
  • Costs: 1.91 USD / Month
  • Total: 22.95 USD


  • Duration: 24 Months
  • Costs: 0.75 USD / Month
  • Total: 17.95 USD

Does eHarmony Offer Premium Membership?

Yes, premium membership allows users to have access to all the functionalities provided by the site. Unlike pricing policy on other dating sites, eHarmony’s paid membership entails a longer duration.

What Are The Steps To Take To Cancel My Eharmony Membership?

If you have found a suitable partner and you are no longer interested in being a paid member, you can cancel your subscription in the Account setting section.

eHarmony Review

Does My Membership On eHarmony Auto-Renew?

Yes. To ensure ease of usage, membership auto-renews to your current subscription using your initial payment option.

Can I Get A Refund For Unused Time?

In a case where you want to opt-out of subscription before the due date, it is worthy of note that eHarmony does not give any refund. Once the subscription is made, you will have access to all functionalities until the stipulated duration. We, however, advise you to cancel before auto-renewal.

I Am Not Satisfied With The eHarmony. Can I Get My Money Back?

No, eHarmony doesn’t offer refunds for subscriptions. It’s best to wait it out and cancel auto-renewal.

Is eHarmony Really Safe?

Yes, eHarmony takes the safety and privacy of its users very seriously. It is the reason eHarmony uses RelyID, a world-class verification system, to vet users to create a safe and conducive platform for all.

Privacy In eHarmony

The Privacy Policy section is located at the footer of the site.

Are eHarmony Chats Encrypted?

Yes, chats are encrypted, and all personal information on the site is protected with Secure Socket Layer (SSL) as well as 3DES technology, which offers watertight encryption to eHarmony.com.

Can eHarmony Track You Down?

No, your activities on eHarmony are protected by the administration. Hence what you do cannot be viewed or accessed by any external body.

Can eHarmony Be Traced By The Police?

No, your profile, personal details, and chats are protected. The police or no one can track your current location through eHarmony, either the Mobile App or site.

Who Should I Contact If I Have Questions Regarding My Privacy In eHarmony?

Nevertheless, if you still have a further query, you can contact the support team for clarification.


Are eHarmony Forums Threads Moderated?

EHarmony.com doesn’t have a forum where different members can discuss it. This is to help users focus on their primary goal of being on eHarmony.com.

What Will Happen To A Member Who Uses An eHarmony Account To Solicit Money?

This will be a breach of terms and conditions of using eHarmony. It could lead to such an account being banned. Members are also advised to report such users.

Banned Account

EHarmony.com thereby restricts you from accessing your account.

Why Can’t I Access eHarmony?

This could be because you have breached the term of use.

How Long Are eHarmony Bans?

This doesn’t have a specific time. It can remain ban for as long as the issue is resolved.

How Do I Reactivate My Banned Account?

To lift the ban on your account, you should write the customer support and sort out the issue that caused the action to be taken on your account. This doesn’t however, mean that your banned account will certainly get reactivated.

Protect Yourself

eHarmony often advises users to protect Personal information that can be used for undesirable purposes.

How Can I Block And Report A Suspected Scammer?

Yes, if you find a user offensive or breaching the term of use, you can report such a user by going to the person’s profile, clicking on the three dots (ellipsis), then selecting the “Report this Match” option.

Which Information Shouldn’t Be Posted In Your eHarmony Account?

Information like your credit card details or nudes should neither be posted nor shared on eHarmony.com.

Help And Support

eHarmony has a section where frequently asked questions are answered. However, for members who still need further help, eHarmony.com can be reached through their mail and phone number.

Real Life Review

At first, I was skeptical about joining eHarmony. I’ve been burnt a lot by fake users on some dating sites, but I join eHarmony anyways. I took the pain of answering all questions asked, and I started my journey. Today I’m married to one of the match suggestions (the third actually) provided by the site. I can never ask for a better man, thank you eHarmony!! – Tracy Mackenzie.

Is eHarmony Safe?

Yes, eHarmony.com protects it’s users’ personal information and activities from hackers and third parties.

Is eHarmony A Hook-up App?

No, Most of the users on eHarmony are singles who are looking for a partner to settle down with. If your goal is to get a hookup, your success rate is close to zero using eHarmony.com.

Is eHarmony Free?

Signing up on eHarmony is free. However, you might not enjoy most of the features until you upgrade.

How Does eHarmony Work?

EHarmony, upon registration, provides a personality test questionnaire for you to fill. In turn, this question will be used to draw up match lists by looking for users that the algorithm finds compatible with you.

Are There Fake Or Scam Members On eHarmony?

The fake profiles are relatively low, and they don’t stay long on the site due to frequent reassessment done by eHarmony.

Alternative Sites Like eHarmony

If you want to cast your net far and wide, you can try out EliteSingles, OkCupid, and Match, as they also strive to help singles find potential partners.

Contact Information

Company: eHarmony.com, Inc.

Address: 10900 Wilshire Boulevard, 17th Floor,

Los Angeles, CA 90024 USA

Phone: (424) 258-1199 (main number), 1-855-290-5575 (USA) or 1-844-696-4819 (Canada)


EHarmony focuses on helping straight singles find a suitable partner by checking for users who match their personality and character traits. It is mainly for singles interested in a serious and committed relationship, as it offers features that can enhance one-on-one communication.

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